Find answers to common questions and get the support you need to make your fundraising campaign successful.
Creating a campaign is easy! Simply click "Start a Campaign" in the navigation, fill out the required information including your story, goal amount, and upload an image. Your campaign will be live immediately.
Create a campaign now →You'll need to provide a compelling title, detailed description of your cause, fundraising goal, campaign end date, and at least one image. The more personal and detailed your story, the more likely people are to donate.
Campaigns can run for any duration you choose, from a few days to several months. Most successful campaigns run for 30-90 days to maintain momentum.
Yes! You can edit your campaign title, description, goal amount, and images at any time from your dashboard. Changes are reflected immediately.
Share your campaign link on social media, email friends and family, and ask them to share with their networks. Update your campaign regularly with progress updates and thank donors publicly.
Successful campaigns typically have compelling stories, clear goals, regular updates, and active promotion. High-quality images and videos also help engage potential donors.
Yes, you can create and manage multiple campaigns simultaneously. Each campaign is independent and can have its own goal and timeline.
Visit your dashboard to see real-time statistics including total raised, number of donors, and recent donations. You can also view detailed analytics and donor information.
Donors can contribute any amount to your campaign using credit or debit cards. All donations are processed securely and you'll receive notifications for each donation.
We charge 0% platform fees. Donors only pay standard credit card processing fees (2.9% + $0.30 per transaction). There are no withdrawal fees.
View detailed pricing →You can request withdrawals at any time once you've received donations. Withdrawals are processed within 2-5 business days to your bank account.
Donations made through Gray Fund Me are generally not tax deductible unless the campaign is organized by a registered 501(c)(3) nonprofit organization. We recommend consulting with a tax professional.
Yes, donors can choose to make anonymous donations. Their names won't appear publicly on your campaign page, but you'll still receive the donation.
Click "Forgot password?" on the login page and enter your email address. You'll receive a link to reset your password securely.
Yes, we use industry-standard encryption to protect your personal and financial information. We never store credit card details and all transactions are processed securely.
Yes, you can delete your account from your profile settings. Note that this will permanently remove your account and all associated data.
You can update your profile information, including name, email, and contact details, from your dashboard settings page.
Our dedicated support team is here to help you succeed with your fundraising campaign.